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I’ve read a few good guides to email etiquette and getting responses. Recently, I had a couple of experiences where I was on the wrong end of miscommunication.
I read an entire email from a friend, mashed reply and asked them a question that I could have answered myself IF I HAD CLICKED THE LINK HE PROVIDED.
My new ideal email format:
Subject (Verify that if this is a reply, the content is still a part of the thread. Break out new subjects into a new email).
Greeting line
Context sentence to set the tone, unless the email is a reply to a thread.
Information to convey with links summarized and key points from links or attachments inline with the text.
Calls to action, placed last and together so each one gets attention, rather than forcing the recipient to do the work of finding action items in the email.
I’m going to try this template for a while and see if I get better responses with fewer follow up questions.